Complaint Review: Jiffy Lube - Lacey Washington
- Jiffy Lube 1475 Marvin Rd NE Lacey, Washington U.S.A.
- Phone: 360-4130220
- Category: Auto Service Stations
Jiffy Lube blatantly dishonest service cost me money Lacey Washington
*UPDATE Employee: I work at the Jiffy Lube in Puyallup
*Consumer Suggestion: You have to be persistant
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
When he got into the car he noticed that although his receipt stated the floors had been vaccuumed and the windows cleaned they were not. He went in the store and asked the tech to vaccuum the floor or allow him to use their vaccuum. The tech told him although they mark it completed these services are not done unless specifically requested. The tech went on to tell him that he would have to get back in the long line of cars and wait for this service. Frustrated my husband returned home without the full services he paid for.
A week later I decided to take my car to my mechanic for a tune up. (I wish I had just waited for that oil change.) As soon as he opened my hood the mechanic noticed oil all over my engine. The oil cap was missing!! After I told him about my recent trip to Jiffy Lube he decided to inspect the rest of the "completed" items listed on my receipt. None of the listed fluids were full and my tire pressure was low in one of my tires as well.
After paying for the necessary repairs including an engine cleaning I have to ask myself why I ever went to Jiffy Lube. If I wanted just an oil change with no additional services I could certainly have gone elsewhere rather than pay their exorbitant fees for a false peace of mind.
We did contact Jiffy Lube's customer service department after the store expressed its extreme lack of concern. Although we were told we'd be contacted within 24 hours we have yet to receive a reply. This was in May.
This report was posted on Ripoff Report on 07/04/2006 01:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jiffy-lube/lacey-washington-98516/jiffy-lube-blatantly-dishonest-service-cost-me-money-lacey-washington-199373. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.