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Report: #997368

Complaint Review: Jiffy Lube - Portland Oregon

  • Submitted:
  • Updated:
  • Reported By: Cori — Portland Oregon United States of America
  • Author Confirmed What's this?
  • Why?
  • Jiffy Lube 11545 NE Sandy Blvd. Portland, Oregon United States of America

Jiffy Lube Radiator Coolant Flushing gone wrong Portland, Oregon

*UPDATE Employee: Jiffy Lube International Response

*Consumer Suggestion: Beware

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I took my 99 Jeep Grand Cherokee in to get an oil change and radiator flush, which they did in aprox. 20 mins.  I took it in on the 11th of Jan and on the 14th I noticed that I had a radiator leak.  

I took it back in to have them look at it, to which they informed me that the WJ's radiator needs to be replaced every 5 years or so, that they didn't provide that service, but they could recommend me a mechanic. I'm pretty sure that when I brought to them, I had NO leaks.  They claimed it was due to a faulty radiator and there was nothing they could do about it.  Bull Sh*t!  It was fine until they got their filthy hands on it.  

My boyfriend warned me about having them do anything to my vehicle, but I have taken it to other Jiffy Lubes before and never had a problem.  I was hoping to prove him wrong but with no avail.

This report was posted on Ripoff Report on 01/15/2013 02:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jiffy-lube/portland-oregon-97220/jiffy-lube-radiator-coolant-flushing-gone-wrong-portland-oregon-997368. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 UPDATE Employee

Jiffy Lube International Response

AUTHOR: Jiffy Lube Customer Service - (United States of America)

POSTED: Thursday, January 17, 2013

Hi there - We apologize for any inconvenience you may
have experienced. Our service centers are franchise owned so we would like to pass your feedback
along to the appropriate franchisee. Could you e-mail us at
jiffy-lube-customer-service@shell.com with your contact info, both phone
# and e-mail address?  Thanks and we look forward to hearing from you.

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#1 Consumer Suggestion

Beware

AUTHOR: John - (U.S.A.)

POSTED: Tuesday, January 15, 2013

Personally, I wouldn't let them flush my toilet.

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