Complaint Review: Jiffy Lube - San Antonio Texas
- Jiffy Lube
San Antonio, Texas
- Phone: 210-???-????
- Category: Auto Service Stations
Jiffy Lube ripoff abused & mistreated screwed others they don't listen and don't care San Antonio Texas
*Author of original report: Jiffy Lube - rude and doesn't listen
*REBUTTAL Individual responds: Expensive Mustang
*Consumer Suggestion: My Expensive Mustang?
*Consumer Comment: A suggestion
*REBUTTAL Individual responds: Follow up
*Consumer Comment: Same place same BS
*Consumer Comment: Ok, this is ridiculous.
*UPDATE EX-employee responds: low paid kids, huh?
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They have twice broken the black plastic that contains my air filter to my 96 Mustang GT convertible. I never asked them to check the air filter at all, but they did and in the process broke the air filter container which I had to get repaired. Ford replaced it for free the first time, but I had to pay for it the second time. After this I have insisted that they leave the airfilter alone and they did not follow my instructions. They don't listen and don't care.
Most of these people are low paid kids that really have no concern for the customer. They are just there for their paycheck and if they screw up they hide it.
Yesterday I went in to have the oil changed on one of my uncles cars, a Mazda MX6 and their level of incompetance amazed me. They put the car down as an 626, left the lights on while they changed the oil without the engine running, and put me in the computer as Donald when my name is Richard. When I fussed at them about this mistake they became very nast and childish and insisted my name was Donald.
I showed them my license and they swiped it.
The police where able to get my license back.
This type of behavior is outrageous to say the least. From now on I am avoiding Jiffy Lube at all costs.
They are pretty much rip offs too in that they try to sell you stuff you don't need like air filters...etc. They will almost always try to sell you an air filter especially if they have them.
A lot of it has to do with the type of people that generally work at these places.
San Antonio, Texas
This report was posted on Ripoff Report on 08/17/2002 10:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jiffy-lube/san-antonio-texas-78239/jiffy-lube-ripoff-abused-mistreated-screwed-others-they-dont-listen-and-dont-care-san-27202. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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