Just Answer Deceptive Advertising Internet

I wanted to ask a question regarding replacing a cord for my camera printer and was directed to this site.

After reading the parameters, I understood that it would be $5.00 to answer my question and $14.00 per month if I wanted to use the site regularly.  I did receive an answer to my question, but 2 separate charges appeared don my bank statement-$5,00 and $14.00.

I then went on line and eventually called JustAsk.com and spoke with a customer service representative who was singularly unhelpful.  She confirmed that my cancellation of their monthly service that you are autometically enrolled in when asking a question had been successful and then stated that the cost for asking 1 question was $19.00-not $5.00 as was presented on their website.

If I had known that the cost for answering 1 question would be $19.00, I certainly would not have used the service.  This is deceptive advertising and the service is not worth $19.00 per question.