Complaint Review: Just-Leather.com - Freehold New Jersey
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- Just-Leather.com Freehold, NJ Freehold, New Jersey U.S.A.
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- Category: On-Line Business
Just-Leather.com can't get my refund, won't respond to e-mails, and I have no jacket Freehold New Jersey
*Consumer Suggestion: How to get money back from Just-Leather
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I purchased a "Dutchess Taylor" jacket for my wife for Christmas. Just-leather ended up shipping the wrong size and charged me for two jackets. They did credit my PayPal account but not until PayPal contacted them. I then returned the wrong size jacket and it took 2 weeks to get the right one (that inadvertantly was also too big). I sent it back asking for a refund. They confirmed receiving the return and promised the refund within 10 days. Two weeks passed and no refund. I contacted them again and they said they had to investigate. I was told that I would receive my refund within 20 days. Now it's been almost 2 months and no refund. I've sent them about 5-6 emails with no reply. I couldn't understand why they weren't working with me until I read all the complaints on this website. For the sake of time and energy I was just going to write this off but now I will take this to the limit to get my money back. People who conduct business in this manner don't deserve patronage from anyone. Just-Leather.com Just-sucks.
Jeff
Ridley Park, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 05/03/2005 05:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/just-leathercom/freehold-new-jersey/just-leathercom-cant-get-my-refund-wont-respond-to-e-mails-and-i-have-no-jacket-freeh-141344. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
How to get money back from Just-Leather
AUTHOR: Mike K. - (U.S.A.)
SUBMITTED: Tuesday, May 03, 2005
Try to do a charge back with your credit card firm, if you wait to long that it might not work. Also do the following to build some pressure on Just-Leather / Matthew Sherman and have him issue a refund. These sites will force him to do the right thing:
File a complaint and call the NJ Attorney General's Office at http://nj.gov/lps/
and call: 973-504-6200
File a complaint with the FBI at this address -- http://www.ifccfbi.gov/index.asp
Then the Office of Consumer Protection at http://www.state.nj.us/lps/ca/ocp/ocpform.htm
This should all help you get resoultion very fast.
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