Complaint Review: key bank - Internet
- key bank Internet United States of America
- Phone:
- Web: www.key.com
- Category: Banks
key bank CLOSED MY ACCOUNT WITH OUT REASON- WORST BANK IN THE WORLD-STAY AWAY! Internet
*General Comment: Sounds to me...
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STAY AWAY FROM KEYBANK!!! I opened up a keybank account over a month ago, due to a good promo that they were running.Out of no where, my debit card wasn't working so I decided to give them a call. They told me that my and my wife's account is being closed. After a few days of trying to get through to the fraud department, I spoke to the women who actually closed my account her name was "Sara". She said "Keybank has a right to close my account with out providing any reason or notice". She was extremely rude and didn't want to give me any info.When I called again she said she doesn't feel conformable talking to me as I sound like a different person. Additionally they can't send me a check for my account balance, and that I have to go down to the nearest keybank branch which is 3 and a half hours away from me. I opened this account online since there was no branch near me. I find this absolutely ridicules, All I did was open and account and I deposited my money in there- no fraud whats so ever as I have never done anything like that. I used so many banks and no has ever done this to me. I can't even check my account balance online as they cancelled it without notice. I've never experienced dealing with someone this ruthless. I don't plan on dealing with keybank again but now i basically don't know what to do as I cant travel 3-4 hours to the bank.
This report was posted on Ripoff Report on 06/11/2011 09:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/key-bank/internet/key-bank-closed-my-account-with-out-reason-worst-bank-in-the-world-stay-away-internet-739756. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
Sounds to me...
AUTHOR: Striderq - (U.S.A.)
SUBMITTED: Saturday, June 11, 2011
like there's some question/concern about the identity documentation you gave them. If you put in your driver's license number maybe a wrong number was hit or maybe numbers in the wrong order. Perhaps when they checked your ID the information they received didn't match the information you gave them. Perhaps having recently moved and address update not completed. Or possibly signs of identity theft. You might want to consider getting a free credit report from annual credit report.com (without the spaces) to make sure no one's trying to use your information.This would support the no release of information. The bank wouldn't want to tell an indentity thieve what they got wrong. This would help them more successfully commit future crimes.
Inconvenient--yes. Irritating--yes. Unfortunate--yes. Rip-off--no.
And I've do not now and at no time in the past have I worked for this bank.


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