Complaint Review: Killer Motorsports - Fort Worth Texas
- Killer Motorsports 2505 Gravel Road Fort Worth, Texas United States of America
- Phone: 817-284-4800
- Web: Killermotorsports.com
- Category: Motorcycles
Killer Motorsports Lie, Cheat, Rippoff, Took Advantage of, Fort Worth, Texas
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I purchased a 2013 Odes UTV online from Killer Motorsports on December 17 2012. The web site said that the UTV would be shipped within 5 days and shipping would be free. On January 2nd I recieved a e-mail from Killer Motorsports that my UTV would be ready to ship on January 3rd. On January 7th I sent another e-mail asking if they had shipped my UTV yet. No response from Killer Motorsports. On January 10th I recieved a phone call form a shipping company saying that they had my UTV and it was on its way. The shipping company told me that there was a $525.00 dollar shipping charge. I called Killer Motorsport and sent them a e-mail to discuss this with them since I was told and my invoice said free shipping. Ii never heard anything back from Killer Motorsports. I went ahead and paid the shipping and sent Killer Motorsports a e-mail with a copy of the shipping charge. I also asked them to please call my or e-mail me because I had some questions I wanted to ask and I wanted some answers to my questions on the shipping and free gloves they said came with my purchase. One of the questions I wanted answered was I paid for a upgraded clutch and belt for the drive system and how do I know that it was installed. It was a extra cost to have this done. These UTVs come with a 2 month warranty free of charge but if you look up Odes UTV you will see they say they have a 2 year warranty, so Killer Motorsports was charging you extra if you wanted the 2 year warranty.
Well we got the UTV and we went through it to make sure it was all put together and safe to ride. We rode it around the next day and we found a bunch of bolts coming loose and falling off. The shifter came completely loose and we had to take it apart to fix it. Then we rode it around a little more and the UTV keeps shutting down. You start it and it runs for a little while until the temp gets up and then it shuts off. Wait a few minutes and it will start up and go about 10 feet and shut down again. I have sent e-mails and lots of phone calls to Killer Motorsports and to this day I haven't heard a word back from them.
I looked up to see if there were any dealers around me that I could call and talk to about these problems I was having. I finally found one that was close enough to me that I could talk to and take my UTV to them to see if they could help me out with my problems. They were out of my state so We had to deliver the UTV to them. After talking with the Dealer, whom was very helpful this is what they had to say about Killer Motorsports.
In light of the issue that Odes has had, we have actually opted to stop getting them in. We are able to work on them, but the support you have gotten from Killer is the exact same support we were getting at the dealer level, making it impossible to get reimbursed for the work we perform, thus we would not be able to repair it under warranty.
A few other small things including setting the valves as they are NEVER set correctly from the factory on these.
I have taken my UTV to this dealer to see if they can help me make it run so I can use it. I have know ideal what this is going to cost me so I will post more when i find out.
If I was anyone looking to buy anything from Killer Motorsports I would run away as fast as I could. I think this is fraud and they are ripping there customers off big time. They Lie and don't return e-mails or phone calls. PLEASE STAY AWAY FROM THIS COMPANY!!!!!!!!!
This report was posted on Ripoff Report on 01/23/2013 10:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/killer-motorsports/fort-worth-texas-76118/killer-motorsports-lie-cheat-rippoff-took-advantage-of-fort-worth-texas-1001877. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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