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Report: #463757

Complaint Review: King Of Swords - Marietta Georgia

  • Submitted:
  • Updated:
  • Reported By: scottsdale Arizona
  • Author Confirmed What's this?
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  • King Of Swords 3000 Johnson Ferry Road Suite 103/104 Marietta, Georgia U.S.A.

King Of Swords I ordered merchandise, waited 3.5 weeks, no good. 2 weeks since they offered refund Marietta Georgia

*Author of original report: Received refund on the 25th of June.

*Author of original report: received an email promising refund...

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I also ordered an online set of items off of kingofswords.com. I waited about 3.5 weeks before I contacted them about my merchandise.
The first email that I received from them after the first inquiry was this... "
Your order has been updated to the following status.

New status: Order Accepted

Please reply to this email if you have any questions.". I asked again about a week later and got this status update... "The comments for your order are:
Your order is being processed for shipment."

after another week I questioned the status of my order and received this email status update... "Your order is being processed for shipment.

The King of Swords (KOS) website contains more than 7,000 items for our customers. While we do attempt to maintain stock of our most popular items, many of our items are ordered from our suppliers on an "as-needed" basis.

This status update means that we are collecting the item(s) for your order and will be updating you with shipping .

To help us do our best to assist you, please reply to this e-mail address with any question or requests for information on your order.

Thank you for your business."



After another request to either send my order or refund me, I got this response... "Your order has been updated to the following status.

New status: Canceled

Please reply to this email if you have any questions.
".

That was 2 weeks ago. Now if has been 14 days since I requested my refund. Well, either I get it from a dispute, or they will actually refund me. I will let you know when I get the money.

Martin
scottsdale, Arizona
U.S.A.

This report was posted on Ripoff Report on 06/22/2009 01:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/king-of-swords/marietta-georgia-30062/king-of-swords-i-ordered-merchandise-waited-35-weeks-no-good-2-weeks-since-they-offer-463757. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Author of original report

Received refund on the 25th of June.

AUTHOR: Martin - (U.S.A.)

POSTED: Saturday, June 27, 2009

Finally received my refund on the 25th of June.

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#1 Author of original report

received an email promising refund...

AUTHOR: Martin - (U.S.A.)

POSTED: Tuesday, June 23, 2009

I received an email today that said...

"The comments for your order are:
Thank you for sticking to your word. Your refund will be processed before the end of business today and you will receive a confirmastion email.


Your order has been updated to the following status.

New status: Canceled

Please reply to this email if you have any questions."

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