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Report: #841360

Complaint Review: Kirby - Hoover Alabama

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  • Reported By: Helen — Jasper Alabama United States of America
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  • Kirby 3659 Lorna Rd Hoover, Alabama United States of America

Kirby when calling back for confimation on payment plan was told paid in full with credit card, no permission was given. Hoover, Alabama

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I heard someone at the door, when i opened the door someone from Kirby vacuum handed me a three liter coke and ask could he enter my home and show me a vacuum cleaner, I replied yes. He entered showing me the vacuum cleaner.

After two and a half hours later, I decided to purchase the vacuum cleaner after deciding a price I was going on a payment plan but had to get confirmation on the payment plan. I was told by Kirby that someone had called back and said that my vacuum had been paid in full with my credit card.

I did not use my credit card to make the down payment I used a check. Called back told them to cancel my order and pick up vacuum cleaner. Then I cancelled check for down payment and cancelled all my credit cards. I was one of the lucky ones.

This report was posted on Ripoff Report on 02/18/2012 11:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kirby/hoover-alabama-35244/kirby-when-calling-back-for-confimation-on-payment-plan-was-told-paid-in-full-with-credit-841360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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