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Report: #986411

Complaint Review: kmart - Internet

  • Submitted:
  • Updated:
  • Reported By: shepluvr — cville Illinois United States of America
  • Author Not Confirmed What's this?
  • Why?
  • kmart Internet United States of America

kmart shop your way rewards deceptive program Internet, Internet

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Just received an email reminder that my "shopyourwayrewards" points were going to expire so I went to the website where all of the K-mart brands are advertised at the top of the page. This was the link they included in my reminder. I was going to palce an order for a tent fan from "their website" that is the shopyourway website.

I got all the way through the order to the point of paying for it and clicked on "redeem my points" and got a error message stating my purchase was not elligible. I clicked on "why" for and explanation and one of the reasons given that could possibly be the cause of this was that the product was not a Kmart or Sears item. I thought surely this was wrong as I was ordering it off of their website that they gave in the email.

I then looked at the small print in the "cart" and noticed under the item that it said " sold by shopping warehouse". I was never directed to a third party site as the "exclusions" or "terms and conditions" state would cause my points to be ineligible. So the points I have that will expire on 12-24-12 are useless to me. I followed their "rules" and expected this to be from k-mart or Sears as they both sell camping supplies. This was not the case and is quite a scam!!

I wonder how many others they have ripped off with this? This is basically bait and switch and I hope to find others this has happened to so that we can take action against them. I will be posting my experience on social networking sites as well.

This report was posted on Ripoff Report on 12/23/2012 07:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kmart/internet/kmart-shop-your-way-rewards-deceptive-program-internet-internet-986411. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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