KMart Sears, KMart Corp. Paid for Items, never got them. Worst customer service in HISTORY. Buyer Beware KMart.com Nationwide

I started a layaway with them July 29th, paid it off on August 7th.  I still have no idea when they are going to ship my 200 bucks worth of kids clothes.  I have spoken with 5 reps, all of whom gave me bogus answers about needing so many  business days ect.  I was told by the first one that my computer was slow and cached, to unplug my computer and it would show as shipped.  Stupid broad gave stupid answer.,  I tried another one, who told me stuff would be here within two days,  That was four days ago.  I spoke with another one who escalated it, and the response I got from the escalation team was a bogus link that doesn't work.  I spoke with another one who said it would ship within five business days.  That time frame had passed.  I spoke with one today who cut off the chat because he certainly doesn't care that I don't have my kids school clothes.  I guess I better get shopping at Walmart, because school starts tomorrow and they don't have their clothes.  $200 is just wasted.