Complaint Review: Kollagen Intensiv - Internet
Kollagen Intensiv Misleading order process, automatically signed up for autoship at a cost much higher than original order, no returns or refunds, Internet
*UPDATE Employee: response
I saw an ad for this saying that Dr. Oz recommended it, so I found it online and ordered what I thought was only one trial jar at $4.95. When two more jars showed up I became concerned. I checked my credit card bill and noticed a charge for $99.95. I immediately contacted the number provided on the bill and explained what happened.
I requested that any auto ship program in my name be cancelled, and then I asked for a refund upon return of the two unopend jars. I was offered a 50% discount to stay in the program, which I declined. Who wants to stay with a company that has to trick consumers? When I requested the refund, I was told that all sales are final, so I have to keep these two jars of cream (which were supposed to be $4.95) and pay $99.95. Do not order this stuff. It is a RIPOFF.
This report was posted on Ripoff Report on 02/01/2013 12:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kollagen-intensiv/internet/kollagen-intensiv-misleading-order-process-automatically-signed-up-for-autoship-at-a-cos-1007361. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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