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Report: #1187293

Complaint Review: Labgenix - San Diego California

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  • Reported By: Denise — Oxford Connecticut
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  • Labgenix 7770 Regents Rd San Diego, California USA

Labgenix BEAUTE MD total scam, you are given a 14 day trial but when you attempt to cancel you are given the runaround. San Diego California

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Big time scam..I was on Facebook when I saw an Ad for face cream from Beaute Md for a "free trial" $2.95 for a 14 day tria.l thought I had to try this what did I have to lose?   Well turns out a lot. On the 14th day I called to cancel and was told over and over that it was more than 14 days and I had already been charged $89.95, which I found was true after checking my bank account.  I spent about 35 minutes on the phone going through multiple people, some of whom laughed at me, berated me for not knowing "the rules" asking if my wrinkles hadn't shrunk enough for my satisfaction and on and on.  I finally got someone to understand that it was 14 days, however they could only offer me a "discount" on my "purchase" when I said that was not what I wanted, they told me I could ship back my "free trial" for a restocking fee of $30.00 dollars and a shipping fee of $20.00 and I would be smarter to take the discounted offer or this would drag out for a month or more. When I said I was going to call my bank an refute the charges I was told I could and would be arrested for making a false statement, that I had clicked on a button that explained that I had 14 days to order the product, ship the product, try the product, return the product in an unopened container. When I said that was impossible I was told I should have read the fine print and there by knew that this was an expensive product that would never be given away for $2.95. Please, please don't be taken in like I was. My bank did take the charge off my account, but it took almost 2weeks and I was out $89.95 during that time.

This report was posted on Ripoff Report on 11/06/2014 02:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/labgenix/san-diego-california/labgenix-beaute-md-total-scam-you-are-given-a-14-day-trial-but-when-you-attempt-to-cance-1187293. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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