Report: #1358267

Complaint Review: Legalzoom - Glendale California

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Ripoff Report is Xcentric Ventures

Submitted: Sat, February 25, 2017
Updated: Tue, February 28, 2017
Reported By: Juba — Bronx New York USA

Author Not Confirmed

Why?

Legalzoom 101 N Brand Blvd. Glendale, California USA

Phone: 800 773 0888
Web: .legalzoom.com
Category: Financial Services

Legalzoom Paid 449.00 for LLC .3weeks later saw a 150.00 hidden fee charge on my card Glendale California

*UPDATE Employee: LegalZoom Response

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Paid Legal zoom 449.00 for LLC. Was slapped with hidden fees three weeks later and more two weeks after that for a total of 190.00. Changed my card when noticed the first hidden fee but they still have my account number and was able to illegally put the second fee .

This report was posted on Ripoff Report on 02/25/2017 06:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/legalzoom/glendale-california-91203/legalzoom-paid-44900-for-llc-3weeks-later-saw-a-15000-hidden-fee-charge-on-my-card-gle-1358267. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

LegalZoom Response

AUTHOR: LegalZoom - (United States of America)

SUBMITTED: Tuesday, February 28, 2017

POSTED: Tuesday, February 28, 2017

It is very important to us to try and correct the situation when a customer feels there has been a misunderstanding or an error in the service and/or product at LegalZoom. Our registered agent service is offered only as an option to our business customers. The website explains the service is a yearly subscription that begins the moment the company is confirmed as filed with the state. The yearly fee is outlined in our online questionnaire, our pricing page as well as the itemized breakdown of charges provided to every customer prior to any payment request. We are very sorry for any misunderstanding and we are more than happy to help you in resolving this matter. If you wish to discuss this further, please feel free to email help@legalzoom.com.

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