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Report: #1239094

Complaint Review: L'Envi - Internet

  • Submitted:
  • Updated:
  • Reported By: Catherine — Fairview Park Ohio USA
  • Author Not Confirmed What's this?
  • Why?
  • L'Envi Internet USA

L'Envi The ad said if you wish to receive a "FREE SAMPLE" of the L'Envi eye & skin cream all you had to do is pay $4.95 for shipping for each product. Internet

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I saw an advertisement on television that talked about L'Envi skin care products.  These products were for the wrinkles around the eye, and a skin care treatment.  There was an 800 number to call, but I went on to their website . All I saw was the ad to get a "free sample" sign up; put in you name, address & phone number. The credit card was to pay for shipping at $4.95 each.  No where did I read about this being a full 30 day bottle of eye care and skin cream products.  The word "sample" was all in lare type. 

When I called the number  1-800-750-9014 to find out about my charges on my credit card statement it was a charge of $95 each.  I was told that the company does not send out "trial samples" but rather a full 30 supply of skin care products---not what was advertised.  I would not get a refund, but the next automatic shipments were cancelled.  My cred card statement listed the product coming out of GA.

The product is ok, not any different that a product that was under $25.  I noticed very little difference using the product for 14 days.

Catherine, Fairview Park, OH

This report was posted on Ripoff Report on 07/01/2015 05:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lenvi/internet/lenvi-the-ad-said-if-you-wish-to-receive-a-free-sample-of-the-lenvi-eye-skin-cream-1239094. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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