Report: #1354885

Complaint Review: L'Etoile Skin

  • Submitted: Wed, February 08, 2017
  • Updated: Wed, February 08, 2017
  • Reported By: olieann — COMBINE Texas USA
  • L'Etoile Skin


L'Etoile Skin Pieroeye, Colcomplxs, Eloquencey, young skin ordered a free sample, paid for shipping only. No where did it say they would charge me 100 bucks each month there after. los angeles Internet

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I ordered the L'Etoile anti wrinkle cream sample. I paid for shipping only. Nowhere on the site did it say anything about sending each month and charging me 100.00 for each shipment. I have noticed now when I go the site it does now have a large sign saying if you  order you will have recurring shipments. But back in November of 2016 there was no statement anywhere. I finally realized in feb of 2017  of what was going on. I will say my son had some health issues and that is why it took 2 months to realize they were charging me. When I finally called today, it took me 30 min on hold and 15 min of saying no and don't charge my card again to get through to this person I did not want this anymore. I will never ever try to get a so called free sample again. 

I guess seing they do have the terms and conditions clearly printed on site now. Someone must have complained enough. But that still leaves me out 200.00 that they would not refund. Lesson learned. I guess I can alays try to get some of my money back at one of those auction sites.

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