Complaint Review: Lifestyle Family Fitness - Lutz Florida
- Lifestyle Family Fitness State Rd 54 Lutz, Florida U.S.A.
- Phone: 813-948-4040
- Web:
- Category: Health Clubs & Gyms
Lifestyle Family Fitness Cancellation for medical reason and other issues Lutz Florida
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I agreed to join in November 15, 2007 via phone. I was told that the fee was $29 and they needed a credit card. My first bill was over $100 and I called and was told that I had to pay for 2 full months in advance even though my billing date was the 26th. I ended up in the hospital the end of November with kidney lithotripsy, and a week later with problems relating to it, and was told not to exercise until I had healed. I called them, explained my problem and told them I hadn't even been in to pick up my paperwork yet, and asked to be put on hold. They claimed that because it was the 27th, I would be billed until through January as they couldn't stop it. I told them to stop the bleeding and remove me from their membership. I went in January to pick up the paperwork so that I could see what they had set me up for, and found they were charging me for a full memebership, which I had only agreed to their minimum. They said it was because of the starting fee I had paid. No one ever said that on the phone, just that I would get basic membership. They would not refund anything. I felt I had no where to go because it was just a few hundred dollars for nothing. Four months of payments to a company for what? Medical issues with a "Fitness" company ought to be understood. I had never belonged to a gym before and had no idea that their phone sales people were liars. I got sick before I had a chance to go in. Where do they get off doing this to people. Is their no recourse that isn't expensive?
Kate
Land O Lakes, Florida
U.S.A.
This report was posted on Ripoff Report on 08/10/2008 08:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lifestyle-family-fitness/lutz-florida/lifestyle-family-fitness-cancellation-for-medical-reason-and-other-issues-lutz-florida-361281. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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