Linens 4 You charged my credit card and diapeared. Will not contact me. Now their number is disconnected and e-mail will not work. Internet

File a complaint with the BBB of Southeast Florida and with the Florida State Attorney General's office. You can do it online.

There is strength in numbers!

NOTICE!
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I really hope you received your refund. If not, I hope you are still fighting with everything you've got. This woman does not give anyone money for any reason whether she owes it to them or not without a fight.

Everyone should notice that the linens4you.com website does not have a physical business address on it anywhere!

This is the first red flag when dealing with someone online. If they do not have PHYSICAL address and contact info on the site, move on.

A physical business address
A landline phone# [not a portable/stand alone toll free]
A fax #

Elena Santana owns and operates Linens4You.com.

This company relies solely or at the very least very heavily on drop-shipping and similar companies. Elena has several charge accounts with these companies which, in normal situations, would help with the possible delayed shipping times that come with using drop-shipping.

These accounts are not all current, many are delinquent or closed or at least put on hold until they can be paid in full and more and more are warning her that they will be put on hold very soon.

At least this was the case six months ago when I was employed.

I didn't quit because my husband needed my computer, I quit because I couldn't handle being dishonest to customer after irate customer, every single day. I simply don't have it in me.

I'm sorry you have dealt with such difficulties. Hopefully your report and my rebuttal here will either help Elena open her eyes and see what she is doing to people or keep people far, far away if this is truly deep down the kind of person she is.

This customer did not realize that her item was cancelled due to out of stock issues. Upon notice of cancellation, a credit was issued immediately back to the card on record and the customer was notified immediately of the cancellation and credit. Unfortunately, the customer did not receive the notification and did not realize that the credit had already been issued. At no time, have our phones not been available nor our emails have bounced back.

Customer's are more likely to complete and file complaints but not report their own errors and corrections to these complaints. However, this issue has been resolved and this comment should of never been initiated. Although we know that this report was filed in error, we are truly happy that we do not have an unsatisfied customer.