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Report: #763358

Complaint Review: logitech - Freemont California

  • Submitted:
  • Updated:
  • Reported By: matt832 — Flusing Michigan United States of America
  • Author Not Confirmed What's this?
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  • logitech Freemont, California United States of America

logitech Logitech sent out a 50% off coupon states on exclusions but when ordering there are Freemont, California

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I received an email on 8/9 from Logitech offering me  50% off any item on Logitech.com.  The email states:  "For one week only, we'll give you 50% off any single Logitech.com item.  That's right, no exclusions!  The best way to get what you want, for less."

When I see the words "no exclusions" I expect it to mean just that, but with Logitech apparently it mean's something different.  I've been a satisfied customer of logitech for years, own many of their products, that is why i got the offer.  I went to their site to buy a Logitech Revue, put it in my cart and applied the coupon code, nothing.  Later I called Logitech sales support, waited on hold for 22 minutes, and was told "Oh, the Revue is not included."

At that point I asked what  the term "no exclusions" meant, I was told to look at the fine print, burried far down in the email there is faint text that indicates  no exceptions does not include the Revue.  There was no asterisk, or other notation to that fact, a simple line of text in the offer would have sufficed, but nothing.

I feel this is false advertising and a rip off...

This report was posted on Ripoff Report on 08/10/2011 01:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/logitech/freemont-california-/logitech-logitech-sent-out-a-50-off-coupon-states-on-exclusions-but-when-ordering-there-763358. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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