Report: #1463451

Complaint Review: Long distance movers - Delray beach Florida

  • Submitted:
  • Updated:
  • Reported By: Jennifer — Lemoore United States
  • Long distance movers
    4731 W Atlantic Ave Suite 14
    Delray beach, Florida
    United States

Long distance movers False promises, defamation of other companies Delray beach Florida

*Consumer Comment: Long Distance Movers are not movers, they are moving brokers

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If you would like to get scammed for a higher quote and unethical movers please call Long distance movers! Originally my fiance and I already booked a separate mover and when Greg from Long Distance called us back we informed him that his quote was too high and we decided to go with another mover. So Greg decided to use scare tactics to inform us that the movers we were initially using was actually in named something different in the past and they just rename themselves whenever their reviews become subpar. So in essence Greg was defaming another company. Ignorant to the industry, we believed him. We also mentioned to him the other movers we were using can do a large item deposal. in which he claimed our movers can as well. Forfeited our deposit and went with long distance movers. My advice to anyone and everyone moving is to lookup the company on the department of transportation website. If your movers are not registered in your state they outsource your job to another company. So all of these good reviews here is actually a facade. It is russian roulette about who you end up with. In my experience I ended up with Cobra Van Lines. He claimed in the morning of our move that he received a call the day before canceling our order. Um. No. Long distance movers called us to confirm and we said "No we did not say so". The mover comes in aggravated and mad because "he just flew in." Well, it is not my problem that his company was disorganized. I offered him coffee just so that he can pump up for our order. In the beginning of the order, I showed him where all the items were (parked on two sides of the kitchen wall and mentioned to him about the bed deposal). He acknowledged everything and asked us to sign the paperwork. Also, we paid him extra tip to dispose the bed. In the middle of the move, without notifying he was leaving - he left. He left behind half of our inventory. HALF. It was not that hard. Everything was parked by the wall. When we called back Long Distance, I was told by management that they cannot do anything about it. Great, he literally left and I immediately called. I was told by management my voice recording would be replayed to see if Greg ever promised about the bed deposal within 48hrs. It has been a month. She also went back and forth with me regarding items on the list that was not delivered. In the end i had to say we can go on all day about he said she said but on the list my vacuum cleaner, my boxes, my lamp, and a large picture frame was not loaded and that is the reality of the situation. They delivered the items today and my glassware is all damaged and i am missing a box that had my coffee maker, water boiler, toaster oven, and other misc kitchenware. IF YOU WOULD LIKE TO BE SCARED INTO PAYING FOR A HIGHER FEE WITH AN UNETHICAL COMPANY PLEASE FEEL FREE TO GO WITH LONG DISTANCE! IF YOU WOULD LIKE POOR CUSTOMER SERVICE PLEASE GO TO LONG DISTANCE! IF YOU WOULD LIKE TO SPEAK WITH SALES WHO LIES ABOUT OTHER COMPANIES GO TO LONG DISTANCE. IF YOU WOULD LIKE HALF OF YOUR INVENTORY FORGOTTEN AND MYSTERIOUSLY MISSING GO TO LONG DISTANCE. IF YOU WOULD LIKE TO HEAR SNAPPY CUSTOMER SERVICE REPS AHEM NANCY PARELLA GO TO LONG DISTANCE. If you do decide to go to long distance do not book with GREG. If anyone wants to file a claim the website to do so is: https://nccdb.fmcsa.dot.gov/NCCDB/ComplaintEntry.aspx?choice=CONSUMER EDIT: I was just contacted by Annie regarding taking my post down for $400. If you see any bad reviews that just gets taken down it is either they tried to file with Google review or Yelp to have it removed or they paid off the client.

This report was posted on Ripoff Report on 10/03/2018 09:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/long-distance-movers/delray-beach-florida-33445/long-distance-movers-false-promises-defamation-of-other-companies-delray-beach-florida-1463451. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Long Distance Movers are not movers, they are moving brokers

AUTHOR: Florida Native - (United States)

If you go to their website and scroll to the bottom of the page you will see the US DOT number and the MC number. If you put those numbers into google search you will see the license info on the FMCSA safer gov website. Apparently this mover has 2 units in Delray Beach, FL and only has one driver. With that info, plus the fact that they are moving brokers, you can put together that they have to broker your job to someone else and that it will cost you more. 

You don't need a moving broker to find a legitimate mover in your area. Moving brokers only add to your cost to move. 

It's true that you and I as consumers are not in the moving industry. But that's the beauty of the internet. You can find out in just a few minutes if the sales rep is full  of hot air before you commit to using them.  

The very best thing to do when moving is call local movers and have them come to your house, take inventory, provide a written binding quote rather than trying to get a quote online where you are most likely going to get a moving broker and ripped off. 

 

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