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Report: #1456444

Complaint Review: Long Distance Movers - Delray Beach Florida

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  • Reported By: Lauren — Emeryville United States
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  • Long Distance Movers 4731 W Atlantic Ave #14 Delray Beach, Florida United States

Long Distance Movers Horrible communication and I still do not have my furniture a month later Delray Beach Florida

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I contacted this company to help me with my long distance move from Louisiana to California. I decided, since the gentleman on the phone was so incredibly nice and reassuring that my move would go smoothly and he’d be my contact the entire time and I didn’t need to worry about a thing, to hire them despite the steep cost at $2008. Everything was indeed great, until I gave them my money. They picked the stuff up in Louisiana (an hour late) and that’s the last I knew where my furniture was. Despite many (MANY) calls and emails with customer service, I still do not have my stuff a month later. The more I call and try to get actual solid information, the less I can even get a hold of someone. At first there was a "technical” issue and they needed to get a new truck but no info on where my furniture was or who the carrier is so I can contact them myself to save myself the time and stress of dealing with LDM customer service again. I’ve been told I’d be called and I never receive a call. Mysteriously, their customer service manager’s phone no longer takes voicemails and hangs up on you immediately. When you can get a hold of anyone else, you’re put on hold and hung up on anyway. This whole experience has been awful. I just want my furniture or my money back.

This report was posted on Ripoff Report on 08/13/2018 08:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/long-distance-movers/delray-beach-florida-33445/long-distance-movers-horrible-communication-and-i-still-do-not-have-my-furniture-a-month-1456444. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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