Lowes Werner Ladder Rebate ripoff Burlington Ohio

LETS THINK A MOMENT. IF THERE IS A REBATE OFFERED THROUGH WERNER OR ANY OTHER COMPANY, WOULDNT THEY BE RESPONSIBLE FOR GETTING YOU WHATEVER IT IS OFFERED? I CAN SAY IN MY MANY YEARS AT CUSTOMER SERVICE WE HAVE DONE CASH PAID OUT FOR THOSE THAT HAVENT RECIEVED IT AND THE COMPANY DOESNT REIMBURSE US. A PRODUCT IS MADE BY A CERTAIN COMPANY AND WHEN THEY HAVE INDEPENDANT OFFERS THEY WOULD BE RESPONSIBLE FOR IT. BUT ON ANOTHER FACTOR, IF I AM WALKING TO THE FRONT FROM A BREAK, AND A CUSTOMER STOPS ME IN A DEPARTMENT I KKNOW NOTHING ABOUT, I OFFER TO RETRIEVE SOMEONE WHO DOES KNOW. MY SUGGESTION TO YOU FOLKS THAT DID NOT RECEIVE YOUR REBATE, CALL THE MANUFACTURER BECAUSE THEY KEEP THE RECORDS WE DONT