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Report: #731575

Complaint Review: Lucille Roberts - nyc Nationwide

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  • Reported By: T — ny New York United States of America
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  • Lucille Roberts Corner of 8th Avenue and 40th Street Nationwide United States of America

Lucille Roberts Signed me up for a year membership, then closed the location 2 months later. Transferring my membership with in 25 miles of the original location. NOT convenient. And would NOT allow me to cancel my nyc, Nationwide

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Do not sign up for Lucille Roberts, unless you want to be scammed.  I signed up at the 8th Avenue/40th Street location in NYC - for one year.  I chose Lucille Roberts b/c it was located directly across from my place of work.  They closed that location 2 months later and sent me to another location within 25 miles of my work place.   Obviously, this was no longer convenient, and therefore I was not going to use it.  I tried to cancel my membership.  But they would not allow me to cancel.  I had to pay for the year.   

Additionally, when you contact customer service, it is really just 2 or 3 people answering a phone line and will only give you one answer NO.  They would not allow me to speak to a manager, or let me know who the CEO /President is or the corporate address so that I might write a letter of complaint.  They told me there was no other channel of recourse, and that either I pay or face being sued for what I would owe.

This report was posted on Ripoff Report on 05/20/2011 03:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lucille-roberts/nationwide/lucille-roberts-signed-me-up-for-a-year-membership-then-closed-the-location-2-months-lat-731575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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