Report: #1389454

Complaint Review: Lunaluxe - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Mon, July 31, 2017
Updated: Mon, July 31, 2017
Reported By: Gayle — Kitty Hawk North Carolina USA

Author Confirmed

Why?

Lunaluxe Internet USA

Phone: (888) 699-0223
Web: http://lunaluxe.org/
Category: Miscellaneous Companies

Lunaluxe skin@lunaluxeskin.com Free Trail Internet

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Same story as other complaints. Suppose to be free trial and then 3 different charges shows up on my credit card: .99, 4.97, and 89.97. Called and spoke with customer service representative who offered 30% refund, and could not provide documentation that I agreed for auto ship of product, along with to pay full price for trial product. Ask to speak to superverisor, and she offered 50% refund, but again stated could not provide documentation that I had agreed to their terms.

I encourage everyone to report their business practice to Federal Trade Commission, https://www.ftccomplaintassistant.gov.

This report was posted on Ripoff Report on 07/31/2017 11:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lunaluxe/internet/lunaluxe-skinlunaluxeskincom-free-trail-internet-1389454. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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