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Report: #1292613

Complaint Review: Marriott Vacation Club - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Janis — Rancho Mirage California USA
  • Author Confirmed What's this?
  • Why?
  • Marriott Vacation Club Nationwide USA

Marriott Vacation Club Marriott timeshares MISREPRESENTATION Florida

*UPDATE Employee: Message from Marriott Vacation Club

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Beware of all timeshare representations.  They are highly misleading, if not downright fraud.  You will not be able to get the timeframe you want.  There will be a million reasons but none to your liking.  And, Marriott, the granddaddy of them all is the worse.  You wind up paying far more for your week than what it would cost you in one of the most expensive hotels.  At least in a hotel, you can get the reservation you want.  They lie, lie, lie.  

I did everything I was instructed to do, beginning with calling in exactly at 6:00 a.m. only to have an automated voice system tell me that due to heavy volume, Marriott could not take my call.  I tried going online, and could not get any reservation for the month of March.  At 6:08 a.m., I was told that the week I wanted was gone.  Come on guys.  Stop seliing what you can't deliver.  

This report was posted on Ripoff Report on 03/09/2016 10:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/marriott-vacation-club/nationwide/marriott-vacation-club-marriott-timeshares-misrepresentation-florida-1292613. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Message from Marriott Vacation Club

AUTHOR: Ryan N. - (USA)

POSTED: Thursday, March 10, 2016

Hi Janice, we are sorry to hear about your experience when trying to make a reservation using your ownership.  We would like to personally assist you with getting on vacation.  Please contact us directly at at Customer.Care@vacationclub.com or by calling 800-860-9384.  We look forward to hearing from you.

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