Report: #1355001

Complaint Review: Mercari

  • Submitted: Wed, February 08, 2017
  • Updated: Thu, February 09, 2017
  • Reported By: Kristine Tennant — Aurora Colorado USA
  • Mercari


Mercari Mercari App Mercari purposely cancels your purchases for no reason and then will not refund your money. I have discovered this has happened to many people. Internet

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 I had been purchasing things on Mercari with no problems. I am a buyer and not a seller on there. My credit card information had not changed and it was never a problem before. Last night I was making purchase. My credit card was charged. Suddenly I received a message stating that my account was terminated and my orders cancelled. They have refused to tell me why and have not refunded my money for the orders they cancelled for no apparent reason. They say they are not at liberty to tell me. I have discovered this is a common theme with them. They will make up a reason to suspend your account AFTER you make purchases and then instead of giving the funds to the person you bought something from they hang on to all of the money and will not give it back to the buyer. This is a scam and they need to be shut down! Others have complained of them making up a bogus reason to get rid of you and in some cases people have been out thousands of dollars! This is a set up to fraudulently keep your money. Please help!

This report was posted on Ripoff Report on 02/08/2017 11:44 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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