Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1032898

Complaint Review: MERCHANT LYNX SERVICES - CANTON Georgia

  • Submitted:
  • Updated:
  • Reported By: ALPHARETTA Georgia
  • Author Confirmed What's this?
  • Why?
  • MERCHANT LYNX SERVICES 107 MOUNTAIN BORRK DRIVE, STE 100 CANTON, Georgia U.S.A.

MERCHANT LYNX SERVICES LIED TO ME, WILL NOT CANCEL CONTRACT, WILL NOT RETURN CALL, WILL NOT REFUND MONEY, WILL NOT STOP DEBTING MY CHECKING ACCT. CANTON Georgia

*UPDATE Employee: I need to know the name of this company

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I was taken by a salesman who offered my lower rates and a brand new machine for my restaurant 60 months ago. I signed the contract, and realized I made a big mistake when I later received the debit from my checking account for $66.00 a month for the machine, $10 a month for the paper, $89 a year for service fee. I did pay this for the 60 months because I just could not figure out how to get out of the lease and contract.

I returned the machine one month before the lease was up. Now I am dealing with Merchant Lynx to try to stop the credit card processing fees they automatically debting from my checking acccount. I tried to cancel through my bank and the bank said I have to cancel through Merchant Lynx.

I faxed the Close Proccesing Account form 5 times already, and the account is never closed. They keep taking the $10 out of my account each month, and for the last 3 months they did it double. I cannot stop them.

When I call they tell me the manage is out or on the other line. I am so frustrated I feel like closing my bank account so they cannot access my account. Then when I read the form to close the account it says they can continue charging me the $10 plus $350 cancellation fee because in the fine print of the original contract that was for 60 months it says it automatically renews for another 36 months unless I cancelled before it renewed.

I never new there was a contract on credit card processing. I thought the contract was on the lease for the machine. I don't have a machine and I don't use their processing any longer. I went to another company when Merchant Lynx kept raising their rates and putting half my charges through as Non Qualified. There is no way of proving to me or them what the cards were when they were swiped. Non Qualifed rates are almost triple regular rates.

Please help me to stop them from debting my Bank Acccount for these charges on an account I do not use or have any longer. I am my wits end.

Linda
ALPHARETTA, Georgia
U.S.A.

This report was posted on Ripoff Report on 04/14/2007 06:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/merchant-lynx-services/canton-georgia-30115/merchant-lynx-services-lied-to-me-will-not-cancel-contract-will-not-return-call-will-no-1032898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

I need to know the name of this company

AUTHOR: Gena - (U.S.A.)

POSTED: Wednesday, July 11, 2007

We have many of thousands of customers at Merchant Lynx Services. I would like to get the oppertunity to correct this account. If you could please provide me with a business name I will be more than happy to review the account and contact the business owner.

Thank You,

Gena
Customer Service Manager

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now