Complaint Review: Merchant Warehouse - Select State/Province
- Merchant Warehouse Select State/Province USA
- Category: Credit Card Processing (ACH) Companies
Merchant Warehouse Guilty until proven innocent
*Consumer Suggestion: Find another processor
I just got off the phone with Merchant Warehouse-a credit card processing company that we have used for several years. We had a relatively large transaction processed (we thought). They informed me that they required 3 months of bank statements in order to process this ticket. We process about 3 times the amount of that ticket every month. In the several years we have used Merchant Warehouse, we have NEVER had a charge back. NEVER! Ours is the type of business that only works with professionals who are very responsible. Plus, we screen them.
On the phone, MW told me that my history didn't matter. That anyone in the future could challenge the charge for several months and that they couldn't take the risk. Unbelievable. The risk with my type of business is almost zero. Very poor phone skills--treated me like a criminal.
This report was posted on Ripoff Report on 11/19/2013 12:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/merchant-warehouse/select-stateprovince/merchant-warehouse-guilty-until-proven-innocent-1100665. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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