Complaint Review: METRO PCS - DETROIT Michigan
- METRO PCS METRO PCS.COM DETROIT, Michigan U.S.A.
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- Category: Attorney Generals
METRO PCS RIPPED OFF BY SO CALLED FAMILY PLAN DETROIT Michigan
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I started with metro pcs with the so called family plan. I had it for 5 people for about 6 months. I decided to take my phone number to Boost Mobile. So I had 4 phones on the family plan left. They never did stop charging me for 5 phones. So May 1, 2009 all of the computers were down for Metro Pcs. So you couldn't pay your bill. They didn't come back up until May 4, 2009. I called them to get the amount that I owed. I was quoted $5.60. I called Metro Pcs and paid that right away. I am thinking that was a low cost. Then I was thinking that was there way of reinburseing me for the months that they had over charged me. So on May 10, they shut the phones off for none payment. I had them turned back on for the 5 phone plan instead of for 4. They were still charging me for 5 phones. I could never speak to a human. The robot kept hanging up on me. The way that there customer service is I wouldn't recommend Metro Pcs to no one.
WILLIE
DETROIT, Michigan
U.S.A.
This report was posted on Ripoff Report on 05/10/2009 09:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/metro-pcs/detroit-michigan-48234/metro-pcs-ripped-off-by-so-called-family-plan-detroit-michigan-450394. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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