Complaint Review: Metro PCS
Metro PCS Overcharging, unauthorized changes to account, not providing services being paid for. Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
The last 3 months have been a disaster with Metro PCS. I have an account with 2 phones on it, and international
SMS text messaging as part of my plan. 3 months ago, Metro PCS has blocked my text messages from being delivered
to one of my contacts in the UK. They have not, however, refunded me for this service which they are not honoring.
After complaining to them about it, they promised me a $15 refund, but instead changed my plan without my consent
or knowledge. They took me off the family plan I was on, and starting charging me an additional $5 (plus tax) per
month. Since they took me off the family plan, I requested them to separate my account into 2 accounts, but they
are refusing to do that without charging me twice for the account. This has been a s****.>
This report was posted on Ripoff Report on 12/04/2010 08:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/metro-pcs/internet/metro-pcs-overcharging-unauthorized-changes-to-account-not-providing-services-being-pai-668216. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: