Mr. Appliance Bad Refrigerator Repair and Service Boca Raton Florida

On a Wednesday afternoon visit I found my Mother of 85 years’ refrigerator to be running but not cooling and I called Mr. Appliance for repair in Boca Raton, FL. Upon diagnosis I was told the refrigerator needed a new “Control Board” and an “ Evaporator Fan” which was not running to cool the refrigerator, estimate given to me after my new customer $25 coupon, $711, stating half was needed to be paid now for the order of the parts tomorrow, Thursday and that I would be contacted between 10 AM and 2 PM on Friday to advise if the parts were available and when they could be installed.

On Friday at 9:18 AM I was called by the repair tech Angel and advised he was at my Mother’s house to install the parts and then at 9:33 AM to let me know he’d finished and was leaving, the balance due for completion charged to my Mother’s credit card. After arriving at my Mother’s I found her refrigerator not cooling any better than on Wednesday when I called for help and repair.

The repair tech did not respond to or answer any calls from either me or his office supervision for the remainder of the day on Friday to even find out what he did or did not do albeit paid in full for the repair. It was later found that the only part really necessary to make the frig work being the “Evaporator Fan”, $13.45 @ GE Parts, was never ordered or installed. My Mother needing to keep prescriptions refrigerated was without her refrigerator for a week, 5½ more days after paying in full.

Don’t ever call Mr. Appliance.