Complaint Review: Mr. Cooper - Internet
My Dad and Mom took out a loan with another company who sold the loan to Nationstar or USBank. Mr.Cooper is now the loaner. My dad passed away causing a loss of income to my mom. She has filled out several modification forms and it’s been proven that the loan is too much for her to repay but they are refusing to give her help due to her debt to income ratio. Their only option is that she pay the pass due amount plus fees that have accrued and interest which is being added everyday. They have taken her to foreclosure court and we are now waiting for foreclosure sale date. I, Cleo Pringle, am one of the daughters who have been calling constantly for help and each time I am connected to someone new who says the account is being reviewed and someone will call me back. When I do get a call the option they give is that we sell the property and prepare for a new start. My mom is 76 years old and can not afford a new start.
This report was posted on Ripoff Report on 11/29/2018 01:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mr-cooper/internet/mr-cooper-nationstar-us-bank-rejected-a-modification-on-the-loan-and-house-is-now-in-fo-1468399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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