Report: #700009

Complaint Review: mxenergy - annapolis junction Maryland

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Ripoff Report is Xcentric Ventures

Submitted: Fri, February 25, 2011
Updated: Fri, February 25, 2011
Reported By: namaste — Malvern Pennsylvania USA

Author Not Confirmed

Why?

mxenergy annapolis junction, Maryland United States of America

Phone:
Web: www.mxenergy.com
Category: Consumer Services

mxenergy bait and switched the electric rate quoted me annapolis junction, Maryland

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I received a phone call at work offering a better electricity rate then what I currently had and signed up for MXenergy to be my electricity supplier and received a quote of .0884. I just received the confirmation letter in the mail and the rate listed was .0939.

I immediately called MXenergy and was told that the rate quoted must have been a mistake. I said it wasn't a mistake as I was on the phone for a long time, going over everything (and it was recorded). I'm sure I confirmed the rate in this call more then once. I also signed up for my company which I'll be canceling also since I'm sure when I get that confirmation letter the rate will not be as quoted either.

There was no offer to uphold what I was quoted and I canceled. I'm going to write a letter to the head of this organization.

This report was posted on Ripoff Report on 02/25/2011 04:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mxenergy/annapolis-junction-maryland-20701/mxenergy-bait-and-switched-the-electric-rate-quoted-me-annapolis-junction-maryland-700009. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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