Report: #475958

Complaint Review: National ELectronics Warranty - Longwood Florida

  • Submitted:
  • Updated:
  • Reported By: Los Angeles California
  • National ELectronics Warranty 448 Commerce Way, Suite #100 Longwood, Florida U.S.A.

National ELectronics Warranty REFUSAL TO HONOR EXTENDED WARRANTY Longwood Florida

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06/15/2009 - Faxed receipt of an ionic breeze (purchased from Sharper Image that no longer works) to "Philip" who said it would take 7-10 days to enter in the system. WOW, now thats goood 'ol American productivity at its finest huh?!

06/26/2009 - "Jen" says they have no record of the purchase or claim in the system but it will be entered by 06/29.

06/30/2009 - "Daryl" says my claim has not been entered in the system and to call back Thursday or Friday.

07/21/2009 - No claim can be found in the system from my previous calls and faxing of the receipt. Supervisor "Ryan" suggested i fax the receipt again to him and he would verify with a call back to me that he received the fax. I received a VM from Ryan stating that he did receive the fax and it would be entered in the system in 7 days.

08/03/2009 - "John" says the contract is not entered in the system and that "Ryan", "Jen", "Philip" are not available. i asked to hold for a supervisor and John came back on the line numerous times stating nobody was available and that i could get a 4 hour call back. i declined the offer and asked to hold. John eventualy came back on th line very frustrates at the inconvenience I was causing HIM because i was tying up his line and he couldnt take other calls!!!!!! So now supervisor Chris gets on the line with the typical platitudes that i always got in lieu of results and hes says he will get the info from supervisor Ryan and personall get the contract entered in the system in 2 days and call me when it is entered in the system.

this entire experience has been far beyond incompetence and is absolute criminal!!!!!!

I dont expect a call back and consequently my next website visit from here is LASuperiorCourt.gov to file a small claims and i WILL go after the $5000.00 max for the hassle and absolute inexcusable breach of contract. I hope the judge sees the absurdity and decides to teach these pricks a lesson by awarding the full amount!

Los Angeles, California

This report was posted on Ripoff Report on 08/03/2009 10:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/national-electronics-warranty/longwood-florida-32750/national-electronics-warranty-refusal-to-honor-extended-warranty-longwood-florida-475958. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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