National Pool Wholesalers Where's My Refund Okeechobee, Florida

 Placed an order with this company on a Thursday. After waiting for about an hour for an email confirmation I called to see how long it would take to receive my purchase. I was informed it might take 3 weeks so I immediately tried to cancel. Was told I had to wait 24hrs. In the mean time they had already charged my credit card. Called back Friday to cancel and was told I would receive a refund in 3 days. Checked Wed. and there was no refund. Called NPW back and was told it would take about 3 days for it to post to my account that I should have a refund no later than Friday.  Friday comes around again and still no refund. Called my credit card company to report this behavior by Monday I had a full refund.

1st mistake charging my credit card before an item shipped out NOT GOOD PRACTICE!

2nd mistake they give you a major run around trying to get anything done!

3rd mistake they lost what could have been a long time customer!

YOUR OUT!