Complaint Review: Navy Federal Credit Union - Portsmouth Virginia
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Navy Federal Credit Union 303 County St Portsmouth, Virginia United States of America
- Phone:
- Web: www.navyfcu.org
- Category: Customer
Navy Federal Credit Union Poor service, dishonest, disrespectful, unintelligent staff Portsmouth, Virginia
*UPDATE Employee: Double Check
*Consumer Comment: It may not have been your financial status that changed,...
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
This report was posted on Ripoff Report on 01/25/2012 09:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/navy-federal-credit-union/portsmouth-virginia-23704/navy-federal-credit-union-poor-service-dishonest-disrespectful-unintelligent-staff-por-828718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 UPDATE Employee
Double Check
AUTHOR: berendesen - (United States of America)
SUBMITTED: Saturday, July 14, 2012
Did you actually apply for a mortgage loan, pay the credit fee and were approved? Or did you do a per-qualification? If you only did the pre-qual at first, then no that is not a guarantee that we will lend to you. The pre-qual does not count your credit score or all of your debts. I disagree that most of our staff is rude and disrespectful. I was a member for almost 20 years before I became an employee and always received excellent service. Of course occasionally, you will find someone that doesn't care but that is the except and not the norm.
#1 Consumer Comment
It may not have been your financial status that changed,...
AUTHOR: Brian - (United States of America)
SUBMITTED: Wednesday, January 25, 2012
it could have been the housing market in your area. This is assuming you haven't made any large purchases or opened any new lines of credit recently. Chances are, Navy Federal's appraiser appraised the house at a value lower than your agreed to purchase price. In this economy, no mortgage lender will loan you more than the appraised value. Pre-approvals are conditional and appraised value is one of the conditions. You should have been informed of this. Looks like you may need to come up with a down payment or find a more affordable house. Good luck with your search.
Related Reports
02:46 PM
06:55 PM
11:22 AM
12:24 PM
07:31 AM
10:25 AM
06:01 PM
09:58 AM
11:44 AM
10:15 AM
12:47 PM
New 
Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
I had already put a deposit down on the house, and paid for an inspection!! The loan officer was incredibly rude, unhelpful, and unintelligent. She didn't even remember who I was.
I showed her the intial pre-approval documents, and she did nothing about it. How could my financial status change that much in one month? I felt like a was conducting a bussiness transaction in some ghetto back alley.
The staff acted like they were too lazy to even look into why the initial preapproval changed. Too lazy to use their minds to find an alternative solution. The truth is Navy Federal doesn't care about the individual bank member. Don't join this bank!!!