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Report: #40026

Complaint Review: Netbank - Alpharetta Georgia

  • Submitted:
  • Updated:
  • Reported By: Mesa Arizona
  • Author Not Confirmed What's this?
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  • Netbank PO Box 2368 Alpharetta, Georgia U.S.A.
  • Phone: 888-bkonweb
  • Web:
  • Category: Banks

Netbank ripoff Steals your money and destroys your financial status Fraudulent rude unhelpful unresponsive ripoff business Alpharetta Georgia

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Netbank notified me by e-mail on December 27, 2002 that a deposit of $925 I had sent via USPS would be placed on "hold" for 7 days. I had already seen the deposit show up on my online statement. I had received confirmation from USPS that Netbank had received the deposit at 1:45 on 12/24/2002, signed for by T.Whitney. Since it was Christmas Eve, I wrote several checks and had made several other type debits against the deposit.

As soon as I received the "hold" notification, I responded as quickly as possible to Netbank to avoid the potential disaster. It did no good. I began receiving many notices of insufficient fund. and service charge fees of $25 each on more that a dozen transactions. All this time, my account balance was showing near $1000 in the positive.

Netbank has been arrogant, rude, unhelpful, and unresponsive. In no way did I deliberately cause this to happen. I had no reason to believe the funds would be placed on hold for any length of time, since I had previously made deposits by the same method. I did have to call the operations department to get some of my mailed in deposits made available, but that was within the first few weeks I had the account. I assumed (wrongly) that that situation would not occur again.

I have offered many solutions, all to no avail. I have been as cooperative as possible. I have paid the $25 NSF fees previously when I deserved to have the fees assessed due to my poor bookkeeping.

Today is January 3,2003, and I have been forced to survive by pawning personal property, utilizing the "payday loan" stores, and mostly doing without since Dec 27,2002. All this when I should have almost $1000 available to me., rude, unhelpful, unresponsive,

Dave
Mesa, Arizona
U.S.A.

This report was posted on Ripoff Report on 01/04/2003 12:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/netbank/alpharetta-georgia-30023/netbank-ripoff-steals-your-money-and-destroys-your-financial-status-fraudulent-rude-unhelp-40026. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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