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Report: #475590

Complaint Review: New Hope Modifications - Vineland New Jersey

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  • Reported By: Moreno Valey California
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  • New Hope Modifications 1875 S. Main Road Vineland, New Jersey U.S.A.

New Hope Modifications This company claimed to be able to secure a loan modification for me; requested payment of $2,015.62 and finally told me my lender did not approve the loan modification. No refund is due as their "services" are not free. Vineland New Jersey

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In October 2008, I was contacted by New Hope Modifications and told they could help me obtain a loan modification. I was told they do not accept cases where they cannot help the consumer. One month's mortgage payment ($2,015.62) was due before they could begin working for me with my lender. After making the payment and completing and faxing the required documentation, I was told not to have any more contact with my lender.

I continued to receive past due notices and notices of default from my lender. I secured additional parttime employment and reduced my monthly expenses during this period as well. I thought New Hope Modifications was working with my lender to help me save my home. After 6 weeks, I received a phone call from Khallil Belle from New Hope, informing me that my lender did not approve my modification and my case would be closed.

I asked Mr. Belle to submit the documentation showing I had secured additional employment and had reduced my monthly expenses. He told me that it would look like New Hope was lying to the lender to help me. I had proof of the additional employment and the household expense reduction, but he refused to submit it. I contacted my lender, faxed over the new financial information and received a loan modification approval in less than seven days.

I requested a refund of the $2,015.62 from New Hope in December 2008. I received a phone from Kelly Fisher Executive Services in March 2009 stating I was not entitled to a refund because their services are not "free" and New Hope Modifications earned their fee. I also received an email from Brian Mammoccio that New Hope Modifications worked "extremely hard" on my case and "no one wins every case". I would like to be a part of any class action lawsuit or any other legal avenue to put a stop to this company's despicable business practices.

Moreno Valey, California

This report was posted on Ripoff Report on 08/01/2009 02:18 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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