Newegg 3 weeks to receive item I was promised in 5 days. Lies about receiving 5 year warranty  Internet

I ordered a tablet and paid $379.00 which was charged from my bank the day I ordered. I was promised the tablet would be received in 5 days. The next day I was contacted and they tried to sell me a five year warranty, which I declined. The item didn't arrive within 5 days.

11 days after ordering and paying for this tablet I contacted them again and they assured me I would recieve the item in 5 business days. They said the orignal item had been misplaced and they were sending a display model that had been inside a glass case and not used. Since I was getting a display they would include a free 5 year warranty. They said they would ship the next business day.

7 days later and still no tablet. When I called and spoke to Newegg Customer Service they were very dismissive. I finally received the tablet 3 days later and there was no warranty at all included,  not even the one year warranty that comes standard with the tablet, much less a 5 year warranty. They never offered a discount or coupon on future purchases to try and get my business again, they told me they will give me a one year warranty. Wow, I get a display item three weeks late and they are going to give me the warranty everyone else gets for buying a new item? AND I had to chase them down to even get that.

I've never dealt with an internet purchse this bad. I cannot fathom why a business would be so utterly unconcerned about their service. I hope and pray they go out of business.