Newegg Incompetent Customer Service, Didn't post refund to Credit Card Internet

I ordered a motor for a Profrom exercise bike and it was through an Icon Fitness reseller.  The first problem is I wanted to cancel the order the next morning and they couldn't get that done.  Then they misquoted the return policy, however I double-checked and made sure it was right.  Then it took days to get the RMA number from the reseller.  After I returned the item, the reseller never responded and didn't credit my account for over 10 days.  I called Newegg and they were really lame about handling it, so I disputed the charge with my credit card.  My credit card took care of it and then I got an email from Newegg saying I needed to reverse the chargeback so they could credit my account.  They never did it.  When I called my credit card, it was a lot of dancing to get the credit put back on.  Also, during this time, I noticed this reseller had a terrible recent review for the same thing.  I'll be adding to that as well.