Newegg Newegg, ripoff missing cables and they don"t care Internet

I just made a purchase of $2,500 from newegg.com. I purchased the components to build a new 4 monitor computer setup.

They had 3 monitors that were marked as open box for $10 less than the brand new ones. I ordered all three and two came in with the HDMI cable missing, I also ordered 1 new unopened and the cable came with it, so I am missing 2 cables and I contacted customer service via chat, I chatted my concern with Harley L. I asked him to please send me the 2 missing HDMI cables and he told me that because they were open box thtey would not send me the cables, that I should have read the terms and conditions and that in them there is a clause that in an open box purchase, if you are missing anything you are on your own.

Really? after a $2,500 purchase they are willing to upset a customer over 2 cables? Shame on them!!! Plewase beware of making purchases freom newegg. com as you will be on your own when you need assistance.