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Report: #1409580

Complaint Review: Nova Skin Sciences - Internet

  • Submitted:
  • Updated:
  • Reported By: Sara Lea — Sarasota Florida USA
  • Author Confirmed What's this?
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  • Nova Skin Sciences Internet USA

Nova Skin Sciences Charged credit card without notice. Newark, Del. Internet

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Nove Sikn Sciences is a total ripoff.  They charge you shipping for a free sample which I understand, then without notice extra charges are applied to your credit card after 14 days. Total charges of $109.00 and $103.00.  Products sent had no information in regards to shipping them back if you're not happy to received full refund. 

I had to get my credit card company involded in this matter to cancel my orders from this date on and to return these products back to an address that we found out is a third party office.

Nova Sikns Sales rep would not put his supervisor on the phone to give me a refund or cancel my orders being charged each month.

The credit card rep told them they would file a law suit if this matter was not taken care of.  After this we were given the information to return the product and receive a credit from company.  They have 30 days to refund my money or credit card company will file a law suit and send a report to the  Attoney Generals Office.

This report was posted on Ripoff Report on 10/30/2017 08:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nova-skin-sciences/internet/nova-skin-sciences-charged-credit-card-without-notice-newark-del-internet-1409580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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