Complaint Review: Nova Skin Sciences - Internet
- Nova Skin Sciences Internet USA
- Phone:
- Web: www.novaskinsciences.com
- Category: Skin Care
Nova Skin Sciences ilus bait and switch---inferior product---damaged skin don't know Internet
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I ordered a free 14 days trail on my cell phone with shipping only charges a total of $8.93 . The product burned my skin. I called to cancel the product but since it was on my cell phone, I could not read the small print. They have a hidden statement that you have only 14 days to cancel and this resulted in a charge of $103.00. On the 18th of the next two months I was billed $109.00 and $115.94. I was not aware of these additional charges as I did not receive products. I found them by accident while checking for a hospital payment. I called Nova today and argued with them for an hour, wanted to talk to a supervisor but never did. A guy who said his name was Richard finally gave me a refund of $115.94. So originally I received two half ounce vials of serum, a meager jar of cream for a total $220.93. Oh, Richard said he was calling from a little farming town. When I realiized it as my home town he ended the call quickly. Reckon they have added phone banks in the barns now days.
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This report was posted on Ripoff Report on 10/24/2017 02:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nova-skin-sciences/internet/nova-skin-sciences-ilus-bait-and-switch-inferior-product-damaged-skin-dont-know-1408326. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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