Report: #1387178

Complaint Review: Nova Skin Sciences

  • Submitted: Fri, July 21, 2017
  • Updated: Fri, July 21, 2017
  • Reported By: Lisa — Boulder Colorado USA
  • Nova Skin Sciences


Nova Skin Sciences SKIN XPERT SERUMGLOWINGSKIN85551 6.12.17:I 'stupidly' bought in to an offer stating: Macy's is going Out of Business. Get Skin care offer for only $4.96. They sent me more addtn'l product and charged $3.96 and then another $0.99 so I let it go. June 27, 2017: They then went into my account and charged me AGAIN for $103,00 + $109.00 consecutively totalling $212.00!! I called them, told them this WAS NOT AUTHORIZED!! Rep told me they would only refund me 40%!! I NEVER AUTHORIZED THIS! I have filed a dispute with my bank. NOVA SKIN SCIENCES IS DISREPUTABLE & DISHONEST!!! SO MAD!! Clearwater, Florida and California Internet -

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On around June 9, 2016 I clicked on a Skin Care offer as they stated Macy's going out of business and could get skin care for $10.00. I only wanted the $4.96 offer but they included another two unautorized charges for $3.96 & $0.99 so I let it go.  Then, they turned around on June 26th, 2017 and charged me $212.00 UNAUTHORIZED:

I authorized this:

Jun 12 Debit Purchase - VISA
On 060917 855-683-3651 CA
REF # 24625677161286197600042
1286197600 $ 0.99-
Jun 12 Debit Purchase - VISA
On 060917 855-683-3651 CA
REF # 24625677161286197600034
1286197600 3.96-
Jun 12 Debit Purchase - VISA
On 060917 855-513-3555 FL
REF # 24110397160816005327194
0816005327 4.96-



Jun 26 Debit Purchase - VISA
On 062317 855-683-3651 CA
REF # 24625677175286197901006
5286197901 103.00-
Jun 26 Debit Purchase - VISA
On 062317 855-513-3555 FL
REF # 24110397174816005057324
4816005057 109.00-


I called the Rep who told me that she could only refund me 40% of the $212.00 that I was charged without Authorization (even though I was never sent anything else).  I have filed a dispute with my bank.  This Company, Nova Skin Sciences is disreputable and dishonest!


This report was posted on Ripoff Report on 07/21/2017 10:31 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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