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Report: #459728

Complaint Review: Nutra Lane - Arvada Colorado

  • Submitted:
  • Updated:
  • Reported By: Cincinnati Ohio
  • Author Confirmed What's this?
  • Why?
  • Nutra Lane 6452 Fig Street, Arvada, Colorado U.S.A.

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Nutra Lane advertised a free trial for there ResVer XP, their website said I would only have to pay $3.97 for shipping. This is NOT the case. When I received the ResVer XP I took the bottles out of the envelope and fortunately glanced at the invoice. I saw in small print the amount of $79.90 listed. As this caught my interest I looked further and discovered that Nutra Lane planned to charge my credit card $79.90 on June 24th.

So I immediately called Nutra Lane and told them I wanted to cancel my order and return the product immediately. The rep on the phone came up with several ways I could keep the product and return it after June 24th for a full refund. I declined, and I told her that their business practices were underhanded and deceptive. I told her that if I go on line I'll bet I would find plenty of complaints about their super-slick business practices. I was given a cancelation number and I hung up and went online. And here I am.

Maurice
Cincinnati, Ohio
U.S.A.

This report was posted on Ripoff Report on 06/08/2009 02:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nutra-lane/arvada-colorado-80004/nutra-lane-deceptive-arvada-colorado-459728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 UPDATE Employee

Company Response

AUTHOR: Nutra Lane - (U.S.A.)

POSTED: Thursday, July 09, 2009

Maurice,

It appears your issue has been resolved. An email has been sent to your email address on file with the status of your account.

We apologize for any inconvenience this may have caused. Please contact us at 1-877-242-1376 if you have any other questions or need any further assistance.

Sincerely,
Supervisor
Nutra Lane

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#2 UPDATE Employee

Company Response

AUTHOR: Nutra Lane - (U.S.A.)

POSTED: Thursday, July 09, 2009

Maurice,

It appears your issue has been resolved. An email has been sent to your email address on file with the status of your account.

We apologize for any inconvenience this may have caused. Please contact us at 1-877-242-1376 if you have any other questions or need any further assistance.

Sincerely,
Supervisor
Nutra Lane

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#1 UPDATE Employee

Company Response

AUTHOR: Nutra Lane - (U.S.A.)

POSTED: Thursday, July 09, 2009

Maurice,

It appears your issue has been resolved. An email has been sent to your email address on file with the status of your account.

We apologize for any inconvenience this may have caused. Please contact us at 1-877-242-1376 if you have any other questions or need any further assistance.

Sincerely,
Supervisor
Nutra Lane

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