Complaint Review: OnRebate.com - TigerDirect - Boca Raton Florida
- OnRebate.com - TigerDirect 120 E. Palmetto Park Rd. Boca Raton, Florida U.S.A.
- Phone: 888-222-9300
- Category: Computer Dealers
OnRebate.com - TigerDirect Refuses to remit rebates, answer their phone, or return emails, ripoff Boca Raton Florida
*Author of original report: Still waiting, still no final rebate
*Author of original report: Appearance of action
I purchased a barebones PC kit from TigerDirect, back in early August 2006. It had six rebates, all to be submitted through OnRebates.com, totaling $230. I kept checking the status on their website, and after a few weeks four showed as being "accepted".
I tried to find out from them why not the other two, but couldn't talk to anyone. I tried several employee emails I found (on complaint sites like this one) and actually had a promise to make good on them within 24hrs. That didn't happen.
I contacted the Better Business Bureau of Florida and within 48 hours had a note that the remaining two rebates had been accepted. The reply they gave to the BBB said that they had accepted all of the rebates and would pay me "as stated in our terms and conditions" "within eight weeks".
Well, its now December 2nd and no money. I've filed a followup report with the BBB. Stay away from any company who passes their rebates through this firm. If you do the research, you'll find that this is a sister company to TigerDirect. I've discontinued any business with them as well.
This report was posted on Ripoff Report on 12/02/2006 07:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/onrebatecom-tigerdirect/boca-raton-florida-33144/onrebatecom-tigerdirect-refuses-to-remit-rebates-answer-their-phone-or-return-emails-223492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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