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Report: #194801

Complaint Review: Onrebate.com - TigerDirect - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Morrisville North Carolina
  • Onrebate.com - TigerDirect Miami, Florida U.S.A.

Onrebate.com - TigerDirect - Rebate Ripoff Miami Florida

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On December 2005 I puchased a Syntax Kolin DLT-2711M LCD TV form TigerDirect in Raleigh, NC. It came with $100.00 rebate that required submission to OnRebate.com. I complied with rebate requirements by completing the steps below within 3days.

- Sign a completed a printed rebate form
- Attached (stapled) the TigerDirect store invoice UPC code
- Included the bar-coded Serial number (pulled from the orginal shipping container
- Included all of signed rebate documents
- Mailed docs vis US Mail 1st class

On December 26, 2005, I received confirmation from OnRebate.com that my rebate application had been successfully registered & given a tracking number. On January 23, 2006 I received an email from OnRebate.com that my rebate status had been updated. When I checked the rebate status using their link, I was shocked to see that my request was denied due incomplete paperwork. I tried contacting Onrebate on numerous occassion by telephone but was left on hold for hours & never able to speak to anyone. I also sent numerous emailsbut never received a reply. I even TigerDirect & spoke to manager only to be told to re-submit the paperwork through them.

This was not the first time that I had used the rebate process & made sure (double-checked) that I had complied with all of OnRebate.com requirements because of the dollar amount to be refunded. I even questioned the process prior to making the purchase so there wouldn't be issues with receiving my rebate.

To date I have not received my $100.00 rebate & have not gotten any satifactory explaination or help from TigerDirect.

Tim
Morrisville, North Carolina
U.S.A.

This report was posted on Ripoff Report on 06/05/2006 07:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/onrebatecom-tigerdirect/miami-florida-33144/onrebatecom-tigerdirect-rebate-ripoff-miami-florida-194801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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