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Report: #611408

Complaint Review: Orbitz - Internet Illinois

  • Submitted:
  • Updated:
  • Reported By: lilweb — scottsdale Internet United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Orbitz Internet, Illinois United States of America

Orbitz Watch OUT! MISREPRESENTATION - FRAUD!!! Internet, Illinois

*REBUTTAL Owner of company: need your contact information please

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IF you try to purchase business or first class tickets from orbitz BEWARE!! The price they quote you on the itinerary selection page for first class and business class BECOMES ECONOMY WITHOUT NOTIFYING YOU when you go to pay. I caught this on EVERY SINGLE ATTEMPT TO PURCHASE THAT HONORED THE QUOTED PRICE. IF the itinerary did keep the first class and business class tickets that it quoted at a cheap price, when you went to purchase it TRIPLED THE PRICE!!!. There is no delay as they say on the phone. I had three sites going real time all at once. While I went to book the EXACT SAME ITINERARY on one screen that was now increasing my price from $6500 with TAX to $25000 the other screen refreshed to $5800 for the EXACT SAME ITINERARY. IF THIS IS NOT A SCAM THEN WHAT IS????? I spent and HOUR on the phone with phone support that could not get the same advertised price at the exact same time Below $17,000 when the site was then quoting me $4800!! WHAT A RIP OFF!!!

This report was posted on Ripoff Report on 06/08/2010 01:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/orbitz/internet-illinois-/orbitz-watch-out-misrepresentation-fraud-internet-illinois-611408. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

need your contact information please

AUTHOR: Custrelsgal - (U.S.A.)

POSTED: Tuesday, June 08, 2010

Hello,

I am contacting you from Orbitz Customer Relations.  If you could e-mail me your contact information, or record locator, to customerrelations@Orbitz.com, I will be glad to review your account.  Please place the e-mail to my attention, and please include your blog and screen name.



 



Thanks,



 



Maggie

Orbitz Customer Relations



Chicago, IL



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