Overnight Genius A SOLUTION!! Boulder Colorado

I had the same experience it seems that everyone else had, with one lucky difference. I never received the product. (Of course, I didn't order it either.)

My credit card company initially denied my request for credit because Overnight Genius had my 3 digit code from my credit card. I had to plead my case to a Manager at the credit card company, as I got the same run around from Denise at OG noted in other reports on this site.

The Manager told me there are 2 ways to chargeback a company like Overnight Genius. If you actually received the product, even if you didn't order it, they would file the chargeback under as a fraud case. Apparently this is not a very strong case and you may not get your money back.

The second option is to report that I didn't get the product and OG wasn't willing to refund me. In that case my credit card company could stand up for me because I didn't want the product, I didn't get the product and OG was still charging me for it.

Note: They will claim they have tracking information, and they did that to me, too. My credit card company told OG that their tracking information only says something got delivered to my address, not that their product got delivered. It could have been junk mail.

I hope those of you that got in this ugly mess with Overnight Genius are helped by knowing that if you didn't receive their product, you have a good case with your credit card company to get your money back. I got all of my money back!

Best of Luck!

Kimberly
Tualatin, Oregon
U.S.A.