Complaint Review: Party City - Frederick Maryland
- Party City 5600 C Urbana Pike Frederick, Maryland U.S.A.
- Phone: 301-695-0111
- Web:
- Category: Specialty Stores
Party City Return Rip Off Policy Frederick Maryland
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I would like to report Party City about the return policy around the Holidays. I just purchased a Halloween costume last night for my son. I asked the guy for a medium (8-10 size) and he came back with a large (12-14) costume and said this would work. This morning when I took it out to look at it I realized that it was a 3T-4T costume. I called and spoke to the store about it and they said they could exchange it. I went in and they had no Vampire anything in the costumes. They said I could get things individually to make the Vampire such as a cape, etc... I did so and went to the counter. It was an $18.10 difference in price from which I paid and what I needed to get still. They told me NO MONEY BACK, and offered NO STORE CREDIT. Just exchange equally right then.
I don't think I should have to suffer for the mistake they made. Now my son has nothing and I am out over $29.99 or $18.10 depending how you look at it. I think the policy should be changed. If you buy a Holiday item you should always be ables to return before the big day. This 7 day policy screwed me when I bought within the 7 days. They are stealing money from people by doing so!
Meghan
Frederick, Maryland
U.S.A.
This report was posted on Ripoff Report on 10/30/2008 09:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/party-city/frederick-maryland-21704/party-city-return-rip-off-policy-frederick-maryland-386334. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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